The combination of travel services offered to you is a package within the meaning of the Package Travel and Linked Travel Arrangements Regulations 2018.
Therefore you will benefit from all EU rights applying to the packages. Canterbury Travel (London) Ltd and Travel Agent will be fully responsible for the proper performance of the package as a whole.
Additionally, as required by law, Canterbury Travel (London) Ltd. and Travel Agent have protection in place to refund your payments and, where transport is included in the package, to ensure your repatriation in the event that they become insolvent.
The organiser or the retailer must provide the address of the website where a copy of the Package Travel and Linked Travel Arrangements may be found.
The Package Contract
The Agent must ensure that the package travel contract sets out the full content of the package and includes the information set out below.
When the package travel contract is concluded, or without undue delay after its conclusion, the Agent must provide the Lead Name with a copy or confirmation of the contract on a durable medium.
Where the contract is concluded in the simultaneous physical presence of the parties, the Agent must provide to the Lead Name a paper copy of the package travel contract if the traveller so requests.
Where an off-premises contract is concluded, the Agent must provide a copy or confirmation of that contract to the Lead Name on paper or, if the Lead Name agrees, on another durable medium.
All the information set out in (a) of this Schedule 2 and:
At Canterbury Travel there are a number of ways you can contact us meaning that all you have to do is choose the option which is most convenient to you.
0800 270 0150
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