Facebook Pixel

Home / Customer Reviews

Don't just take our word for it …

Canterbury Travel Reviews | Browse verified Lapland reviews and ratings to discover why families choose Canterbury Travel.

Service reviews

Exceptional

4.9 out of 5

Trip reviews

Exceptional

4.8 out of 5

Feefo Platinum Trusted Service Award

Turning feedback into forests

Service reviews

Showing 869 five-star reviews

  1. Mrs DoeyFeefo Verified - This review is from a customer who had a verified transaction and was invited to leave a review via Feefo, highly trusted

    Easy booking

    Pleased with the ease of booking

    Share:
  2. Trusted CustomerFeefo Verified - This review is from a customer who had a verified transaction and was invited to leave a review via Feefo, highly trusted

    Very knowledgeable and helpful about whole trip

    Share:
  3. Trusted CustomerFeefo Verified - This review is from a customer who had a verified transaction and was invited to leave a review via Feefo, highly trusted

    Outstanding Company

    Laura was extremely thorough, friendly and helpful throughout. She even went out of her way to help me change hotels and dates to accommodate my plans. Thanks again, Laura! The kids are going to love it! And me of course!

    Share:
  4. Mr MemmottFeefo Verified - This review is from a customer who had a verified transaction and was invited to leave a review via Feefo, highly trusted

    Great service. Quick quote received following enquiry and team available when we called to answer any questions we had, offer reassurance and help us book.

    Share:
  5. Mrs RobinsonFeefo Verified - This review is from a customer who had a verified transaction and was invited to leave a review via Feefo, highly trusted

    Flawless booking and communication

    Flawless booking and co.unication.

    Share:
  6. Mrs DawesFeefo Verified - This review is from a customer who had a verified transaction and was invited to leave a review via Feefo, highly trusted

    Fabulous service

    Friendly service and answered all my question quickly and with kindness. Also, appreciated the fact they weren't pushy with selling.

    Share:
  7. Trusted CustomerFeefo Verified - This review is from a customer who had a verified transaction and was invited to leave a review via Feefo, highly trusted

    Very efficient and knowledgeable

    Excellent service

    Share:
  8. Steve AFeefo Verified - This review is from a customer who had a verified transaction and was invited to leave a review via Feefo, highly trusted

    Location: Leeds

    Booking was easy, reccomended

    Easy to comunicate, polite staff

    Share:
  9. Mrs BrownFeefo Verified - This review is from a customer who had a verified transaction and was invited to leave a review via Feefo, highly trusted

    Excellent customer service

    Share:
  10. Trusted CustomerFeefo Verified - This review is from a customer who had a verified transaction and was invited to leave a review via Feefo, highly trusted

    Fantastic team and super helpful! Thank you!

    Really helpful staff, very pleasant nd knowledgeable. Thank you!

    Share:

Trip reviews

Showing 1,088 five-star reviews

  1. Trusted CustomerFeefo Verified - This review is from a customer who had a verified transaction and was invited to leave a review via Feefo, highly trusted

    Trip: Magical Interlude

    Excellent itinerary, excellent guide, excellent accommodation, excellent experience that we'll never forget. The only thing we'd give a good to was the choice of food for children. Some kids have a more varied diet, my son ended up going for the adult options most times. Have recommended our trip to everyone we know.

    Response from Donna

    Thank you so much for your fantastic review! We're delighted to hear you enjoyed the itinerary, guide, accommodation, and that the trip was such a memorable experience. It means a lot to know you've been recommending us to friends and family.

    We also really appreciate your feedback about the children's meal options. It's helpful to know that a more varied children's menu would have been appreciated, and we'll certainly pass your comments on to our partners for consideration.

    Thank you again for travelling with us!

    Best regards,
    Donna
    Canterbury Travel

    Share:
  2. Mr CoxFeefo Verified - This review is from a customer who had a verified transaction and was invited to leave a review via Feefo, highly trusted

    Trip: Christmas at Luosto

    Share:
  3. Mr NiesFeefo Verified - This review is from a customer who had a verified transaction and was invited to leave a review via Feefo, highly trusted

    Trip: Christmas at Suomu

    We can't speak highly enough of it - it's weeks after and the children are still talking about it every day

    Share:
  4. Mrs AshmanFeefo Verified - This review is from a customer who had a verified transaction and was invited to leave a review via Feefo, highly trusted

    Trip: Magical Interlude

    Amazing! It was so well organised and I didn’t have to think about anything. The children had a wonderful time. I can’t recommend enough. We went for 3 nights which I think was a good length of time as 2 nights would have been too short.

    Share:
  5. Lisa FortesFeefo Verified - This review is from a customer who had a verified transaction and was invited to leave a review via Feefo, highly trusted

    Location: Cornwall

    Trip: Lapland Arctic Adventure

    We have been to Lapland before not this location or with Canterbury travel but I can honestly say it was worth every penny and the excursions were far better than we have experienced before. The only thing I would have changed would be the range of food at the buffet dinner at the hotel for picky guests they would struggle but other than that everything else was perfect for us. I couldn’t say what the highlight of the trip would as we had so many. On the free day we took a walk up to the Ukko-Luosto Scenic Hut which overlooks Luosto and the views from the top of the fell were spectacular. We were also lucky enough to see the northern lights which was again was another highlight. Would I travel again with Canterbury Travel to Luosto…Definitely!!!

    Share:
  6. Mrs DewarFeefo Verified - This review is from a customer who had a verified transaction and was invited to leave a review via Feefo, highly trusted

    Trip: Magical Interlude

    Out of this world! The most amazing thing we have EVER done as a family. Memories that will last a lifetime.
    Jam packed from start to finish. Just amazing!

    Share:
  7. Mrs StormontFeefo Verified - This review is from a customer who had a verified transaction and was invited to leave a review via Feefo, highly trusted

    Trip: Christmas at Suomu

    The most amazing experience from the minute you land and leave. So well done and felt very personal even though there were a lot of people there.

    Share:
  8. Miss EasonFeefo Verified - This review is from a customer who had a verified transaction and was invited to leave a review via Feefo, highly trusted

    Trip: Magical Interlude

    Absolutely amazing and magical at every point. Would not hesitate to book again with Canterbury

    Share:
  9. Ms DeardsFeefo Verified - This review is from a customer who had a verified transaction and was invited to leave a review via Feefo, highly trusted

    Trip: Christmas at Luosto

    Canterbury travel were amazing and it was an unforgettable experience. I regret going for actual Christmas though as I felt it was so super busy on Christmas day itself. Having to be on the bus at 8.20 in the morning was tough and no proper roast. Obviously this is just my families wishes and others might relish in the business of it. I also felt the reindeer looked like they had had enough so If I was recommending to others I would recommend Canterbury but early in the season when they aren't so sad looking maybe. Honey was our star and made a real impact on our kids. My Annie was the saddest when she had to say goodbye, our bus driver was also lovely. Canterbury travel couldn't do enough to make sure we had an awesome trip. I guess you just need to be prepared for being busy and being a fit person would benefit you as my husband who is not fit struggled walking up hill to the restaurant. Not an issue Canterbury can do anything about but certainly something to bare in mind for anyone else booking

    Share:
  10. Mrs BriggsFeefo Verified - This review is from a customer who had a verified transaction and was invited to leave a review via Feefo, highly trusted

    Trip: Lapland Arctic Adventure

    It was the most magical holiday we have ever had as a family of 5. Canterbury Travel representatives were outstanding and went above and beyond. It was truly amazing and a trip we will always remember. Once in a lifetime holiday.

    Share: