Canterbury Travel Reviews | Browse verified Lapland reviews and ratings to discover why families choose Canterbury Travel.
Service reviews
Exceptional
4.9 out of 5
Trip reviews
Exceptional
4.8 out of 5
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Showing 869 five-star reviews
Easy booking
Pleased with the ease of booking
Very knowledgeable and helpful about whole trip
Outstanding Company
Laura was extremely thorough, friendly and helpful throughout. She even went out of her way to help me change hotels and dates to accommodate my plans. Thanks again, Laura! The kids are going to love it! And me of course!
Great service. Quick quote received following enquiry and team available when we called to answer any questions we had, offer reassurance and help us book.
Flawless booking and communication
Flawless booking and co.unication.
Fabulous service
Friendly service and answered all my question quickly and with kindness. Also, appreciated the fact they weren't pushy with selling.
Very efficient and knowledgeable
Excellent service
Location: Leeds
Booking was easy, reccomended
Easy to comunicate, polite staff
Excellent customer service
Fantastic team and super helpful! Thank you!
Really helpful staff, very pleasant nd knowledgeable. Thank you!
Showing 1,088 five-star reviews
Trip: Magical Interlude
Excellent itinerary, excellent guide, excellent accommodation, excellent experience that we'll never forget. The only thing we'd give a good to was the choice of food for children. Some kids have a more varied diet, my son ended up going for the adult options most times. Have recommended our trip to everyone we know.
Response from Donna
Thank you so much for your fantastic review! We're delighted to hear you enjoyed the itinerary, guide, accommodation, and that the trip was such a memorable experience. It means a lot to know you've been recommending us to friends and family.
We also really appreciate your feedback about the children's meal options. It's helpful to know that a more varied children's menu would have been appreciated, and we'll certainly pass your comments on to our partners for consideration.
Thank you again for travelling with us!
Best regards,
Donna
Canterbury Travel
Trip: Christmas at Luosto
Trip: Christmas at Suomu
We can't speak highly enough of it - it's weeks after and the children are still talking about it every day
Trip: Magical Interlude
Amazing! It was so well organised and I didn’t have to think about anything. The children had a wonderful time. I can’t recommend enough. We went for 3 nights which I think was a good length of time as 2 nights would have been too short.
Location: Cornwall
Trip: Lapland Arctic Adventure
We have been to Lapland before not this location or with Canterbury travel but I can honestly say it was worth every penny and the excursions were far better than we have experienced before. The only thing I would have changed would be the range of food at the buffet dinner at the hotel for picky guests they would struggle but other than that everything else was perfect for us. I couldn’t say what the highlight of the trip would as we had so many. On the free day we took a walk up to the Ukko-Luosto Scenic Hut which overlooks Luosto and the views from the top of the fell were spectacular. We were also lucky enough to see the northern lights which was again was another highlight. Would I travel again with Canterbury Travel to Luosto…Definitely!!!
Trip: Magical Interlude
Out of this world! The most amazing thing we have EVER done as a family. Memories that will last a lifetime.
Jam packed from start to finish. Just amazing!
Trip: Christmas at Suomu
The most amazing experience from the minute you land and leave. So well done and felt very personal even though there were a lot of people there.
Trip: Magical Interlude
Absolutely amazing and magical at every point. Would not hesitate to book again with Canterbury
Trip: Christmas at Luosto
Canterbury travel were amazing and it was an unforgettable experience. I regret going for actual Christmas though as I felt it was so super busy on Christmas day itself. Having to be on the bus at 8.20 in the morning was tough and no proper roast. Obviously this is just my families wishes and others might relish in the business of it. I also felt the reindeer looked like they had had enough so If I was recommending to others I would recommend Canterbury but early in the season when they aren't so sad looking maybe. Honey was our star and made a real impact on our kids. My Annie was the saddest when she had to say goodbye, our bus driver was also lovely. Canterbury travel couldn't do enough to make sure we had an awesome trip. I guess you just need to be prepared for being busy and being a fit person would benefit you as my husband who is not fit struggled walking up hill to the restaurant. Not an issue Canterbury can do anything about but certainly something to bare in mind for anyone else booking
Trip: Lapland Arctic Adventure
It was the most magical holiday we have ever had as a family of 5. Canterbury Travel representatives were outstanding and went above and beyond. It was truly amazing and a trip we will always remember. Once in a lifetime holiday.
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